Shipping policy

Shipping Policy for Mithila Foods

Order Processing & Dispatch

All orders are processed within 1-2 business days (Monday-Saturday) after payment confirmation. Orders placed on Sundays and public holidays will be processed on the next working day.

Delivery Timeline

Standard Delivery: Orders are typically delivered within 5-10 business days from the date of dispatch, depending on your location. Metro cities and major towns usually receive orders faster, while remote areas may take additional time.

Delivery Coverage: We deliver pan-India through trusted courier partners to ensure your authentic Mithila products reach you fresh and intact.

Shipping Charges

Shipping charges are calculated based on:

  • Order value (free shipping on orders above a specified amount)

  • Delivery location and pin code

  • Product weight and dimensions

Shipping costs will be clearly displayed at checkout before payment.

Packaging Standards

All food products are carefully packaged with food-grade materials to maintain freshness, quality, and hygiene during transit. We use secure packaging to prevent damage or contamination.

Order Tracking

Once your order is dispatched, you will receive a tracking number via email/SMS that allows you to monitor your delivery status in real-time.

Delivery Address

  • Ensure the delivery address provided is accurate and complete

  • Someone should be available at the address to receive the package

  • Our courier partners do not call before delivery

  • Delivery cannot be redirected to another address once dispatched

Delays & Issues

While we strive for timely delivery, delays may occur due to:

  • Unforeseen logistics challenges

  • Weather conditions

  • Regional restrictions

  • Courier partner limitations

Estimated delivery dates are approximations and not guarantees.

Damaged or Undelivered Orders

If your order arrives damaged or doesn't reach you within the expected timeframe, please contact our customer support immediately at +91 7870034414 or visit our Customer Support page.

International Shipping

Currently, we serve customers across India. International shipping is coming soon.

Contact Us

For shipping-related queries, reach us at:

  • Phone: +91 7870034414

  • Customer Support: Available on our website